> For the complete documentation index, see [llms.txt](https://docs.tessell.com/tessell/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tessell.com/tessell/database-engines/tessell-for-oracle/db-services/my-services/my-services-dashboard.md). # My Services dashboard The My Services dashboard is the primary landing page for all your database services. It organises services into tabs by category — **Relational**, **NoSQL**, and **Vector** — so you can quickly locate any service regardless of engine. Only services where you hold an Owner, Co-owner, or Read-only role are displayed. *** ## How do I filter and search for database services? The dashboard toolbar provides the following filters: | Filter | Behaviour | | ---------------- | ----------------------------------------------------------------------------- | | **Search** | Type a service name to narrow the list instantly | | **Engine** | Filter by All, MySQL, Oracle, PostgreSQL, or SQL Server | | **Cloud** | Filter by All, AWS, Azure, or GCP | | **Owner** | Filter by a specific user; defaults to all services shared with you | | **Subscription** | Filter by subscription; defaults to all subscriptions accessible to your role | The **Total Services** counter shows real-time counts by state: | Symbol | Meaning | | ----------------------------- | ----------------------------------- | | Green triangle | Running services | | Orange square | Stopped services | | Grey play button | Starting / creating services | | Red cylinder with exclamation | Failed services / failed operations |
*** ## What information does each row in the dashboard show? | Column | Description | | -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Service Name** | Name assigned at provisioning, with the engine icon. Click to open the service home page. | | **Status** | Current state with instance-count dots (see below). May show patch icons if updates are available. | | **Subscription** | The cloud subscription hosting the service. Manage subscriptions in [Subscriptions](/tessell/app-families/governance/subscriptions.md) under Governance. | | **Infrastructure** | Compute shape selected at provisioning. | | **Cloud and Region** | Cloud provider and region where the service is hosted. | | **Created On** | Date and time the service was created. | | **Created By** | Username that provisioned the service. |

Figure 1 — My Services dashboard

*** ## What do the instance dots next to a service status mean? The number of dots next to the status icon indicates how many instances make up the service: * **One dot** — single-node service * **Two dots** — two-node service (primary + one replica, HA/DR/RR) * **Three or more dots** — three or more nodes *** ## What do the patch icons next to a service status mean? | Icon | Meaning | | -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Update available** | An OS patch or DB patch is ready to apply. Click to go to the service home page to see the type of update: DB updates are applied from the service home page; OS updates link to the [Maintenance Center](/tessell/app-families/maintenance-center.md). | | **Update scheduled** | A patch is already scheduled for this service. Click to view scheduling details on the service home page. | > **Note:** Patch icon visibility depends on server type and role: > > * **Dedicated server** — both OS and DB patch icons are visible to all roles. > * **Shared server** — only the DB patch icon appears in My Services. The OS patch icon is shown in the Servers app and the Maintenance Center. > * **HA services** — only the DB patch icon is shown; OS patching is not applicable. *** ## What does each service status mean and what actions are available? | Status | Description | Actions allowed | | -------------------------------------- | --------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Ready** | Service is up and running; connections are accepted. | All actions: stop, edit, restore, resize compute/storage, update parameter profile, reset password, modify connectivity, switchover, add/delete databases, enable integrations, configure schedules, share. | | **Starting** | Service is starting up; connections not yet accepted. | Edit the service | | **Stopping** | Stop has been triggered; connections are being closed. | Edit the service | | **Stopped** | Service is not running. | Start the service | | **Down** | Primary instance (HA or single) is down — unplanned downtime. | Start the instance | | **Deleting** | Delete has been triggered; deletion is in progress. | No actions allowed | | **Creating** | Provisioning is in progress. | No actions allowed | | **Failed** | Provisioning or restore failed. | Remove the entry manually, or wait — failed entries are auto-cleaned after 60 minutes. | | **Rebuilding** | Compute or storage resize is in progress. | No actions allowed | | **Under\_maintenance** | Maintenance activity is running per the scheduled maintenance window. | Delete, restore, resize compute/storage, update parameter profile, reset password, modify connectivity, switchover, add/delete databases, configure schedules, share. | | **Switchover** | HA replica is being promoted to primary. | No actions allowed | | **Degraded** | One replica in an HA service is down. | All actions except stop. | | **Healing** | Tessell detected unplanned downtime and is auto-healing. | No actions allowed | | **Patching** | Oracle patch is being applied. | No actions allowed | | **Updating** | Parameter profile update is in progress. | No actions allowed | | **Parameter\_profile\_update\_failed** | Parameter profile update failed; service is still Ready. | All actions allowed | | **Rebuild\_failed** | Compute/storage resize did not complete; service is still Ready. | All actions allowed | | **Backing\_up** | A snapshot is running. | Edit the service | | **Start\_failed** | Service restart failed. | Start the service | | **Stop\_failed** | Service stop failed. | All actions allowed | | **Switch\_over\_failed** | HA switchover failed. | All actions allowed | > **Note:** For all failed-operation statuses, raise a support ticket via the **Report a problem** option. --- # Agent Instructions This documentation is published with GitBook. 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