My Services dashboard

My Services dashboard displays tabs according to database categories, Relational, NoSQL, and Vector databases. Relational databases tab displays services related to your Oracle database. You can filter the list as per the statuses, database engine, clouds, owner and subscriptions. Users can see database services where they are granted Read-Only, Co-owner, or Owner privileges.

Dashboard filters have the following fields:

• Search - To find and display details of a specific database service, specify the name in the search bar.

• Total Services N - Displays the total number of the listed database services, where 'N' represents the number of database services. Next to 'Total Services', the following is displayed:

  • A green triangle symbol with a number indicates the number of running services.

  • An orange square symbol with a number indicates the number of stopped services.

  • A grey play button symbol with a number indicates the number of starting/creating services.

  • A red cylinder with an exclamation symbol with a number indicates the number of failed services and the failed operations.

  
• Engine - You can choose a database engine from the dropdown list. By default, all the database engine services are listed. The available options are All, MySQL, Oracle, PostgreSQL, and SQL Server.

• Cloud - You can choose a cloud provider from the dropdown list. By default, all the cloud providers are listed. The available options are All, AWS, Azure, and OCI.

• Owner - You can choose a specific username from the dropdown list to view the details of the database services specific to the user. By default, all the services that are shared with you are listed.

• Subscription - You can choose a specific subscription from the dropdown list available to you. By default, all the subscriptions added to your account (if you are the account owner) are listed. The available options are All and number of subscriptions added to your account or accessible to you depending on your role.

Relational databases table displays following columns:

Service Name - Displays the name you assigned to the database service during provisioning, along with the icon of the chosen database engine. Clicking the service name directs you to its dedicated home page.

Status - Displays the current status of your database service. A specific number of dots are indicated in the status of your database service, representing the number of instances that are part of this database service.

• One dot: Single-node database service with one instance.

• Two dots: Two-node database service with two instances (one primary, one replica). The replica can be an HA/DR or Read Replica instance.

• Three dots: Three-node database service with three instances (one primary, two replicas), and so on.

The status of your database service can be as follows:

Status	Description	Actions allowed
Ready	Database service is created and it is up and running. The connections are allowed after it is in READY status.	All the actions are allowed: Stop the service Edit the service Restore the service Resize the compute shapes Resize the storage Update the parameter profile Reset the password Modify the VM access, public accessibility, allowed IP addresses, AWS private link, and Tags. Switch over for High-Availability Add new databases Delete the existing databases Enable the third party integrations Set or modify the Start/Stop schedules Share the service with users
Starting	Database service is in the process to start. The connections are not allowed while the service is starting.	Edit the service
Stopping	Database service stop is triggered and the process of stopping is on. It stops all the connections and the database service.	Edit the service
Stopped	Database service is not running.	Start the service
Down	Primary instance in the High Availability service or the single instance is down. This indicates an unplanned downtime.	Start the instance
Deleting	Database service delete is triggered and the process of deleting is on.	No actions allowed
Creating	Database service provision is triggered and the process of creating is on.	No actions allowed
Failed	Database service provision or the restore operation failed.	Clean up the database service entry using the remove button. Also, a failed entry is automatically cleaned up after 60 minutes.
Rebuilding	Compute shape resize or storage resize action is running on the database service.	No actions allowed
Under_maintenance	Database maintenance activity is in progress as per the scheduled maintenance window.	Delete the service Restore the service Resize the compute shape Resize the storage size Update the parameter profile Reset the password Modify the VM access, public accessibility, allowed IP addresses, AWS private link, and Tags Switch over for High-Availability Add new databases Delete the existing databases Set or modify Start/Stop schedules Share the service with users
Switchover	Replica in the High Availability service is being promoted as the primary instance.	No actions allowed
Degraded	One of the replica instances in the High Availability service is down.	Delete the service Edit the service Restore the service Resize the compute shape Resize the storage size Update the parameter profile Reset the password Modify the VM access, public accessibility, allowed IP addresses, AWS private link, and Tags Switch over for High-Availability Add new databases Delete the existing databases Enable the third party integrations Set or modify Start/Stop schedules Share the service with users
Healing	Tessell platform has detected an unplanned downtime in one or more instances and is trying to auto-heal and make the system healthy.	No actions allowed
Patching	Available patches are selected to apply.	No actions allowed
Updating	Parameter profile is getting updated for one or more instances in the database service.	No actions allowed
Parameter_profile_update_failed	Parameter profile update failed but the database service is Ready.	All actions are allowed
Rebuild_failed	Compute resize or storage resize was applied and did not complete but the database service is Ready.	All actions are allowed
Backing_up	Snapshot is running.	Edit the service
Start_failed	Database service restart failed.	Start the service
Stop_failed	Database service stop failed.	All actions are allowed
Switch_over_failed	Switch over operation for a High Availability database service failed.	All actions are allowed

Note: For all the failed operations, please raise a ticket to Tessell support through Report a problem option.

Subscription - Displays the subscription you chose during provisioning your database. You can define and add the subscription as per your requirement using the Subscriptions app under the Governance app family.

Infrastructure - Displays the compute shape you chose for your database service during provisioning. Tessell offers various compute shapes depending on your cloud and workload type.

Cloud and Region - Displays the cloud and region name you chose to host your database service during provisioning.

Created On - Displays the creation date and time of your database service.

Created By - Displays the username that was used to log into the Tessell portal and created the database service.

Figure 1: My Services dashboard