Logs

The Logs tab provides the postgres_db_data_log PostgreSQL server logs. Use these log files to troubleshoot issues. These logs are stored in the customer's cloud subscription and are only streamed to the Tessell console for viewing purposes. Tessell does not store or move these logs out of the customer's cloud accounts.

1. Choose an instance name from the dropdown list to view the logs of that instance, if there are multiple instances.

2. On the left side, view the log entries. Select a log file to view its details on the right side.

3. Click Go Live to view logs updated every 15 seconds. A Live status indicates you are viewing updated logs.

4. Use the search bar to look for specific log terms.

5. Toggle Show line numbers to view line numbers for all logs in the log file.

6. To view previous logs, use the Load previous logs button. To go to the last log line, use the Jump to bottom button.

7. Log files for the last hour are displayed by default. You can choose to view logs for 1, 3, 6, 12, or 24 hours. For custom timeframes, select Custom, choose your desired date and time, and click Apply in the top-right sidebar.

8. To download the log file, click the download button. The file is downloaded to your Downloads folder.

Figure 1: Logs tab